Recent Why SERVPRO Posts

Why is Fire Damage so Tough to Clean?

10/22/2020 (Permalink)

fire damaged foyer Although this fire was confined to the foyer, the smoke and soot damage throughout the house was significant.

SERVPRO Fire Restoration Technicians in Dover Face Many Different Challenges when Tackling a Recent House Fire. We Undergo Specific Training and Qualification for Cleaning a Fire-damaged Structure

Why are smoke residues different throughout the home?

Fires cause hundreds of chemical reactions in your Dover home. How these different interactions occur can be an influential factor in the type of losses found in a home. There may be any combination of wet smokes, protein fats, grease residues, or odor-causing particles in a fire loss site. SERVPRO technicians are on hand to help you recover from a home disaster. Whether using our knowledge and testing equipment to produce a time estimate or using industry-leading equipment to restore precious items, we are confident of returning your home to its preloss condition.

Can moisture affect the number of fire losses?

  • Moisture can cause residues like dry smoke to set into surfaces, particularly textiles or soft furnishings like mattresses.
  • Sprinklers or other fire-fighting equipment can make a fire loss site much harder to restore and requires immediate mitigation.
  • Damp in the property or condensation can further complicate a fire loss site.

Why are there splatter effects on some areas of the home after a fire?

The splattering effect of that can be found during fire restoration in your Dover home results from impingement. Impingement can occur when air-movement reaches high velocity, and smoke rushes through the property. As smoke residues collide with walls, they leave behind a splatter effect. SERVPRO technicians can pre-test these residues to understand the type of soiling and pH balance of the residue. Using chemical agents and solvents, we can dissolve these stubborn soots and rinse the wall using a detergent. Sometimes, odor sealants are applicable and can provide a clean base paint for wall repainting.

What factors affect cleanability in fire restoration?

  • The age of surfaces can play a role, with older ones typically becoming more porous and more susceptible to smoke infiltration.
  • Air-pressure can lead to driven smoke due to the expansion of hot air within a property. Driven smokes can penetrate surface layers of walls or paintwork.
  • Temperature changes can cause oily smokes to form a film across surfaces, making them resistant to water-based cleaning agents.

The different types of smoke damages can affect surfaces' cleanability and require dedicated restoration technicians to clean appropriately. Contact SERVPRO of Dover / Stillwater at (973) 810-2825.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Dover, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Dover / Stillwater today at (973) 810-2825 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Why We Are The Best Choice For Dover Water Cleanup

2/24/2020 (Permalink)

Two of our drying equipment machines drying this home after a flood Our experts arrive right away in your home and begin restoration to prevent further damage. We have state of the art equipment to handle any size job.

Why SERVPRO) Water Cleanup Dover – Frequent Emergencies

Some clients seem to have more emergencies than others. Perhaps it is the type of business, the age, and condition of the building structure or the environment of the building. Large older homes or businesses can have water problems often enough to be a significant concern for the owners.

SERVPRO provides water cleanup services in Dover and surrounding areas. We have been in the business of providing and responding to emergencies in this area since 2014. Our employees live and work in the area. Combined with the experience and training our team has, we are the leading providers of water cleanup services in the area. We also respond to fire and storm damage emergencies, flooding, and mold events.

Another Major Advantage

SERVPRO has created an Emergency READY Program for both residential customers and commercial customers worried about response and recovery times for water damage situations. Also, our program is geared to storm, flooding, fire, and mold remediation services.

Our customers know that a fast response can often have a significant impact on the recovery of contents, damage to the structure, and total time needed before clients can return to their primary business operations. SERVPRO responds on a 24 / 7 day a week basis, often on-site in less than four hours. Even with a fast response, delays can occur because the on-site person at the time of the emergency is not well informed about whom to call, knows where the location of keys to unlock doors, or locations of water shut off valves and power control systems.

SERVPRO has demonstrated that we can avoid valuable loss of time by creating a SERVPRO Emergency READY Profile. Creating the profile is free and provides all of the information your employees and SERVPRO team members required to react quickly to a disaster. The information provided also helps clients understand what to expect and what action to take to enable an effective and efficient response. We can reduce reaction times by minutes, sometimes even hours, by being prepared for disastrous events.

When SERVPRO provides water cleanup services, we aim to return your building to its original condition, "Like it never even happened."

Call SERVPRO of Dover / Stillwater at (973) 810-2825 for 24/7 service. We proudly serve Cranberry Lake, Oak Ridge, and surrounding areas. We're Faster To Any Size Disaster.

See more about Dover.

Water Removal In Your Dover Residence

2/23/2020 (Permalink)

water damaged home Contact SERVPRO of Dover / Stillwater at (973) 810-2825.

Deep Extraction Tools for Multi-Level Water Removal in Dover Residences

Residential water emergencies can affect multiple levels of the home and be a challenge for homeowners looking to carry out restoration themselves. For professional restorers, residential properties requiring multi-level water extraction can be limiting in terms of equipment. We may also have to consider other factors such as noise levels of equipment and how easy it is to access areas of the home. There are many variables which is why we offer a multi-faceted, flexible approach to your water emergency.

One of the core components of water removal in your Dover residence is extraction. Extraction tools are much more efficient than air-moving or dehumidification equipment- which is usually reserved for deeper structural or contents drying. Extractors use a powerful centrifugal vacuum in combination with heating elements. Portable units are useful in the restoration of residential properties because they can be taken on multiple levels without issues of hose-length or noise getting in the way.

SERVPRO technicians can use deep extraction tools when dealing with carpets in multi-story properties. These tools are heavy and use their weight to squeeze moisture from thicker carpets and pads, which can then be vacuumed into a portable storage tank or disposed of directly into a nearby sewer point. Using a deep extraction tool can remove up to 1,200 times more water than a dehumidifier in the same period.

Self-propelled extraction tools are weighted extractors with an independent motor that can run up and down a carpet to remove moisture. In some cases, SERVPRO water restoration technicians may need to stand on top of the extractor during the motion to provide extra weight and squeeze moisture from the surface. By using probes, our technicians can take regular measurements throughout the service to assess the saturation levels of the carpet and how effective extractors are working. Often, extraction is followed by pre-cleaning and conditioning to bring the carpet back to its preloss condition after water damage.

Removing massive quantities of water from your home is tough without the correct, industrial extraction equipment. Contact SERVPRO of Dover / Stillwater at (973) 810-2825.

For more about Dover click here.

Rapid Responses for Your Dover Home After a Water Loss

2/16/2020 (Permalink)

A SERVPRO employee standing in a room with SERVPRO equipment. Water damage to your Dover home will need more than just your normal cleaning routine, let SERVPRO be there.

SERVPRO can and will be your Rapid response team after your Dover water loss. 

Whether it is a faulty appliance, frozen plumbing fixtures, or leaks, water losses in your Dover home do not get better on their own. Despite the insistence of many homeowners to take care of problems on their own, without the right technologies and equipment available to our SERVPRO professionals, properties get inadequately dried, and the problem is not entirely addressed. Cleaning up after a water loss means much more than applying elbow grease.

Water cleanup for Dover homes after a loss involves the removal of residues, prevention of staining, and a practical assessment of the salvageability of damaged construction materials and structural elements. These decisions often get made based on the cost of replacing these components versus the expected money involved in restoration, drying, and other recovery solutions. With hundreds of drying decisions that must get made with every water loss scenario, our project management gets to work with sophisticated moisture detection tools to scope out the necessary tasks to complete the job.

Staining is a scenario that can often be challenging to avoid for specific materials. Saturation in carpeting, for example, can often leave a residue behind that requires cleaning to restore fully. Avoiding these conditions means not only effectively drying out the carpet with our wands, weighted extractors, and air movers, but also then deploying our cleaning equipment for hot water extraction or deluxe pre-conditioning and cleaning.

It is a focus of our SERVPRO team to reduce unnecessary tear-out and reconstruction when restoration is a possibility. When we can respond quickly to a loss, much of the migrating water has not yet moved beyond the surface of surrounding materials. Extractors and drying tools in our inventory can work to remove this surface water before it penetrates flooring, wallboard, or furniture and alters their appearance or structural integrity.  

Being located here in Dover, NJ, our SERVPRO of Dover / Stillwater team of professionals can often reach loss disasters within hours of your initial call. With water losses, every moment counts to preserve and protect the installed materials and contents of the house. Give our team a call today at (973) 810-2825.

To find out more about Dover, click here.

Why SERVPRO is Your First Choice for Emergency Water Removal in Dover

1/16/2020 (Permalink)

SERVPRO drying equipment in corner of water damaged room We have the equipment necessary to remove the water and dry your home.

Why You Can Trust SERVPRO for Emergency Water Removal Jobs in Dover 

When a disaster happens inside your Dover home, you want someone who can get things back "Like it never even happened," fast. Local residents know they can trust SERVPRO to make things safe again through mitigation and restoration. Our technicians are skilled in managing such situations, including the utilization of powerful equipment and highly accurate monitoring devices.  

Each time we purchase new equipment for our office in Dover, including water removal machines, we learn how to use it as a team. Our skill in handling the machines that get each job done in as little time as possible is why both homeowners and business trust SERVPRO owners. Following the directions on setting it up, using it to perform at peak efficiency, cleaning it after each use, and breaking it down to place back in our Green Fleet is time we see as a valuable and far-reaching investment. 

SERVPRO invests in equipment and in the training our mitigation specialists receive. We want to provide you with the most economical services possible when you need our services the most. After a disaster, getting the water removed and your home and its contents dried out as quickly as possible is a large part of achieving swift recovery for your family. 

Removing water on your floors is one of the more manageable parts of our work. Finding water in hidden spots, like underneath the tub, often requires a reading downstairs with an infrared camera. Water held in a lower floor's ceiling poses severe risks to your family's well-being. Drywall ceilings are quite strong, but when wet, they crumble apart as they lose strength, making it possible for the ceiling downstairs to fall. Drywall is already quite heavy, and a damp one weighs even more. 

Our dedication to understanding your home's needs in removing water after a disaster is also why We're Faster To Any Size Disaster. The more time that passes before we begin removing water from the affected areas of your house, the more damage occurs, increasing costs, as well as the amount of time recovering from such an event can take. 

SERVPRO of Dover / Stillwater serves property owners in Hopatcong, Jefferson, Stanhope, and Mt. Arlington with water removal services, drying, cleaning up, and other services often needed after a water-related disaster. Contact us at our 24-hour emergency services line, (973) 810-2825, any day of the year. 

More about Dover.

We're Faster To Any Size Disaster In Dover After A Flood

12/23/2019 (Permalink)

Our air movers sitting in the garage in this home working to dry the property after a flood We have state of the art equipment necessary for any size flood damage disaster in your home. Call us right away to prevent further damage.

Extracting Basement Flood Damage in Dover

Industry estimates speculate that 14,000 people in the US experience water-related emergencies at home or work every day. On top of that, 98% of basements in the United States suffer some water damage during their lifetime. Not only is the frequency of water damage staggering with basement areas, but the cost can be quite high, particularly for finished basements.

If your Dover basement requires flood damage mitigation, SERVPRO professionals are available 24 hours a day, 7 days a week, to mitigate damage and return your home to a preloss condition. This IICRC-certified firm strives to provide homeowners with thorough cleaning solutions that minimize loss while maximizing safety for homeowners after a disaster occurs.

SERVPRO Has the Tools for the Job

SERVPRO professionals have access to a variety of cutting-edge technologies that allow for rapid, high-quality mitigation of flood damage, including: 

  • State-of-the-art moisture detection and measurement equipment, such as infrared cameras and thermohygrometers, evaluate moisture levels in surfaces, and establish drying goals for affected materials.
  • High-powered extraction equipment for a variety of applications, including portable back-mounted extractors for hard-to-reach areas, submersible gas-powered sump pumps, and truck-mounted pumps to maximize water removal potential in large areas.
  • Industrial-grade centrifugal air movers and dehumidifiers to address drying needs for both porous surfaces and structural materials.
  • Odor removal equipment that minimizes airborne contaminants as well as EPA-registered, OSHA-approved disinfectants and antimicrobials.

How SERVPRO Saves the Day

If your finished basement has been affected by flooding and your access to power is limited, SERVPRO technicians can provide their own power sources for extraction materials, drying equipment, and deodorization tools. To dress damage to walls, technicians can make flood cuts as well as drill small weep holes to maximize ventilation while drying wall cavities. 

If your basement has a concrete floor, SERVPRO professionals can use industrial-grade cleaners in combination with mops, squeegees, wet-dry vacuums, and extraction tools to minimize chalky surface bloom from this porous flooring. Other porous items, such as fabrics and furniture, can be moved out of flood-damaged areas for disinfection, drying, or disposal at the discretion of homeowners and insurance adjusters until structural elements of your basement are dried to completion.

SERVPRO of Dover / Stillwater is a team you can count on to be Faster to Any Size Disaster. Call (973) 810-2825 today for disaster cleanup that can begin within hours. 

See more about Dover.

Your Best Guide to Water Removal in Hopatncong

12/8/2019 (Permalink)

broken copper pipe with water leaking Broken or cracked pipes can cause extensive water damage in your home. Contact SERVPRO for water removal and remediation services.

Our Capacity to Work Fast and Handle Large Quantities is Why SERVPRO Receives High Marks for Hopatcong Water Removal

The amount of water that can spill into your Hopatcong home after an appliance malfunction or a broken pipe can be substantial. Cleaning up is not a job for a mop and a bucket, or even a household shop vac. When we respond to a water loss, our project manager takes the time to review precisely what extraction equipment in our inventory would be the best fit. Matching tools to projects is why we pack our service vehicles with a range of options.

Pump or Extractor?

When beginning a Hopatcong water removal job, a threshold question is whether to use a pump or an extractor. Pumps can be submerged, and work most efficiently when the water depth is more than two inches. The pumps we use are often gas-powered, why we can get to work on right away even if power has been temporarily disconnected. We position pumps and then allow them to operate, disposing of water into a treated sewer line. A pump does not need to be swept across a surface, making it a gentler, less disruptive way to remove water when compared with wands and extractors.

Portable or Truck Mounted?

If our truck-mounted equipment can reach the standing water, using it allows continuous use until the water is evacuated in most cases. We either run a hose to a treated sewer line or contain the water if contamination is an issue, suctioning it into a storage tank that can hold 60 to more than 100 gallons. If needed, the truck-mounted pump can operate off generator power. When confined areas or spaces far from our vehicle need extraction, portable exactors are an option. Flexibility is why SERVPRO stocks both types of extractors, ensuring your particular water removal needs are met.

Extraction Before Drying

The ultimate goal of our crew is to leave your home clean and dry. Structural drying takes place only after we have extracted all possible liquid water, including from building cavities and beneath floorboards. Extraction is 1200 times more efficient than drying equipment alone, why SERVPRO prioritizes its completion prior to structural drying.

Our expectation that our team is well-equipped and prepared to rid your home of water is why SERVPRO of Dover / Stillwater proceeds to a successful conclusion with confidence. Your call to (973) 810-2825 delivers what you need after a water loss.

Click here for more information about Hopantcong.

Why the SERVPRO Way Cleans Up and Restores Water, Fire, and Mold Damaged Properties in Dover

6/20/2019 (Permalink)

Dover Homeowners Trust the Work of SERVPRO Technicians for Cleanup and Restoration Services

Dover Homeowners Benefit from Professional Restoration Services

New Jersey experiences extreme weather changes all year round, including intense storms and the seldom hurricanes that cause flooding and wind damage to homes. Non-weather related events that can lead to the need for restoration services in a Dover property include water damage from plumbing and appliance failures, fire damage, and mold remediation needs.

Homes in Dover with water damage need extraction and drying as soon as possible after the initial event. The more prolonged exposure to water to the structure and contents lessens the chance for successful restoration. SERVPRO employees go through intensive training using the methods and procedures as advocated by the Institute of Inspection Cleaning and Restoration to learn the best practices for every type of home or commercial disaster.  

The type of water our technicians need to mitigate makes a difference in the kind of procedures used.  

Clean water poses little threat from contaminants and tends to have one of the best outcomes in terms of loss when extracted quickly.  

 Gray water is also known as "sullage" and can come from sources such as washing machines or toilet tank overflows, and is more serious when it occurs.  

Black water comes in the forms of groundwater from flash foods or sewage backups and should always have professional cleanup due to the need for protective safety gear and the potential for toxins, sewage, and debris.  

If clean or gray water stands without mitigation for over 48 hours, we handle it as a black water cleanup. Using training garnered from becoming Water Removal Technicians (WRT) we at SERVPRO know the appropriate equipment to choose for small water cleanup jobs to full-scale property floods requiring truck mounted pumps.  Our water extraction methods work to pull as much moisture out the property to lessen drying times.  

Fire damage in Dover properties brings many challenges to SERVPRO technicians. There may be charred building materials and contents that require removal, smoke damage to clean, and water damage from fire extinguishing efforts. Containment is a standard method applied during fire cleanup and restoration services to inhibit the spread of soot to unaffected areas of the property.  

We test smoke residue to determine the best cleaning methods and use manual techniques such as HEPA filtered portable vacuums, dry cleaning sponges to pick up soot before using wet cleaners. In cases where a fire has gutted a residential or commercial property, our technicians have training in controlled demolition to remove building materials too charred for restoration through our proprietary cleaning methods. This removal of non-salvageable materials enables property owners to rebuild without any residual reminders of the fire, such as smoke odors.  

Odor elimination is a large part of most fire cleanup efforts. Because even a small fire with little done in the way of property destruction can leave behind huge odors. Our technicians have several types of equipment that effectively neutralize odor-causing molecules.   


The first sign a Dover home needs mold remediation may come in the form of a musty odor, and then the discovery of visible mold colonies. There is no way to completely remove mold as spores occur naturally both indoors and outdoors. However, the key to inhibiting the growth of mold lays in removing the essential elements it requires to exist. Namely: moisture, temperature, and a food source.  


When SERVPRO technicians address mold damage in a residential or commercial property, we contain the areas where colonies are to stop the spread of spores to other areas during remediation efforts. We also scope the rooms to determine areas of excessive moisture and the cause, to fix the root of the issue. 

We have the equipment to dry the areas, and once the colonies dry, they are carefully removed using hand vacuums with HEPA filtration to capture spores and when necessary, lightly abrasive techniques such as soda blasting for mold abatement.  

Our technicians pay special attention to the HVAC ductwork in properties after both odor control and mold remediation efforts and often perform thorough cleanings to halt any further spread of spores or soot particles when the HVAC is turned on.  

After storm damage to a Dover residence or commercial property, it is vital for professional water cleanup. Water follows the path of least resistance and can wind up far from the entry point. Our technicians use different kinds of moisture detection equipment from probes to thermal imaging to ensure we locate all excessive moisture. The reason professional restoration services are vital is if moisture is left behind after flood damage or other water intrusion event in a property, it leaves the structure in danger of developing mold or the weakening of building materials and loss of contents.

In cases where water wicked into sheetrock, the removal of the entire wall may not be necessary. Our technicians have the training to properly perform flood cuts that only require cutting away about six inches above the water line in the sheetrock and letting a more substantial amount of airflow within the wall cavity for thorough drying.

The goal of SERVPRO technicians is to save the property owner from the cost of replacing items when restoration through cleaning is an option. For example, water damaged books and important documents are not automatically a loss; we have access to and use the same restorative techniques as the Library of Congress for preserving valuable books and papers.  

WHY SERVPRO? Performing restoration services on Dover properties should not be a DIY task. The danger comes in property owners creating unhealthy living conditions through inadequate water cleanup or leaving soot behind after a fire. Our technicians hold several certifications in the restoration sciences and know how to apply them for the best outcome for every job. 

Once our technicians complete the mitigation efforts on a property, we give the homeowner and adjuster a list of all activities done along with photographs to expedite the filing of insurance claims. We also identify the repairs that need to occur to prevent the growth of mold or other damaging issues.  

SERVPRO of Dover / Stillwater stands ready to help property owners 24/7 with restoration service needs after damage from fire, water, mold, or storm. Using our high tech equipment and technicians, we can make the loss to your property, "Like it never even happened."

Learn more about Dover. http://www.dover.nj.us

Our IICRC Trained Professionals Are Ready To Restore Your Hopatcong Home

4/2/2019 (Permalink)

We have the equipment and experience to handle water damage in your home. Call us right away we are available 24/7 for all your restoration needs.

Fast, Professional Results are Why SERVPRO is the Solution to Water Damage in Hopatcong

Every year, one out of every 50 homes has a water loss claim according to the Insurance Information Institute. A number of those homes are likely to be in Hopatcong, and the way you respond if yours is among them can significantly affect the outcome of any restoration efforts. A lineup of IICRC trained technicians, state of the art equipment, and a commitment to customer satisfaction is why our services offer a superior result.


Water damage in Hopatcong occurs due to a broad range of circumstances. Storms and accidents that destroy the integrity of your home’s structure can allow water to invade through roofs, windows, and siding. Tiny cracks to big breaks in pipes or loose connections let fresh or wastewater soak into structural components or contents. Spills and overflows or appliance malfunctions can flood areas of your home. Sewers back up and send foul liquids into lower levels. Each type of damage has its challenges, and our experience and knowledge are why we can respond most effectively.

Contamination of the water that damages your home potentially exposes your family to pathogens, chemicals, and other noxious substances. Evaluation of the category of water is crucial in planning for extraction and drying. Our team completes comprehensive training concerning contamination, which is why SERVPRO is best positioned to contain and discard the water safely and according to applicable regulations.

Even relatively clean water is immediately destructive to most building materials, dissolving cellulose-based wallboard and ceiling tiles and causing wood floors, trim, and cabinets to swell, warp, and buckle. We are Faster to any size disaster, explaining why SERVPRO crews are available 24/7. The earlier we arrive, the more likely we can salvage water saturated materials by removing standing water and using commercial-grade equipment to dry structural components and fixtures. Fast removal and rapid drying help avoid secondary damage such as mold growth and offensive odors which complicate and raise the cost of the restoration process.

Responsiveness and quality of outcomes are two of many reasons why SERVPRO of Dover / Stillwater should be your first call for water damage assistance. Call us at (973) 810-2825 for round the clock help with any water emergency.

Click here to learn more about the Roland-May Eves Mountain Inlet Sanctuary Trail.

SERVPRO Says We're Faster To Any Size Disaster to Help Our Dover Neighbors with Storm Damage Cleanup and Restoration

3/24/2019 (Permalink)

SERVPRO Says to Dover Area Residents--Be Prepared for Storm Season

Be Prepared for a Hurricane Or a Tropical Storm in Dover

After Hurricane Michael hit the Florida Panhandle, on October 7, 2018, we all understood the importance of taking Mother Nature seriously and being prepared. Preparation is the key survival technique that we all need to acquire to keep our families and pets protected. With multiple dangerous storms and hurricanes approaching the country, this is the year to learn how to be safe and what are some of the steps that we need to follow in case of this type of emergency. Some important recommendations to consider are:

All Dover homeowner should gird up for storm damage. Protect your home: Make sure to reinforce your windows, roof, doors and garage doors (a good idea is to board up the house). If possible trim damage trees or remove limbs that could affect your property. Also, make sure to remove any items from your backyard that has the potential to become a safety hazard and hit your home during the storm. Finally, if it is possible to purchase a portable generator that you can safely use after the storm.

Prepare a disaster kit: It is important to get all the supplies necessary for you and your family ahead of time. The anxiety created before the storm can make it difficult to find the items that you may need if you wait too long (all the supermarkets will have empty shelves.) Make sure you store enough food and water for at least three days, a flashlight with extra batteries, a portable (battery) radio, a first-aid kit, extra cash, any prescription medication, personal sanitation supplies, and remember your pets. Also, remember that SERVPRO is close at hand, We're Faster To Any Size Disaster.

Determine where to go: Your local officials can provide enough information about where to go in case you are ordered to evacuate. Take the time to know the evacuation routes and have a plan in place if your family needs to go. Remember to get your car ready as well, keep a full gas tank, blankets and extra clothes in it, and the car in generally good condition. SERVPRO strongly advises only to store extra gas in approved containers.

Other recommendations: Ensure that your electronic devices are fully charged, make copies of any important documents, check with your insurance company to have proper coverage, and if possible make an inventory with pictures of your belongings in case you have to file a claim later. Use that thumb drive for future reference.

Our team can be ready to assist you after a storm by calling (973) 810-2825. SERVPRO of Dover / Stillwater can work hard to restore your property, "Like it never even happened."

 Here is our township, click

Yes, Lightning Can Strike Your Dover Home--Call SERVPRO for Cleanup and Restoration

3/24/2019 (Permalink)

Lightning Strikes Out in Dover When SERVPRO Come to the Plate for Cleanup and Restoration

Fires and Damages Caused by Lightning in Dover

Lightning may not strike your home more than once, but that is sufficient to create havoc. Hazardous conditions can put your family at risk along with property damage.

One element that could cause damages and even a fire in your Dover home is lightning. If your house suffers a strike, you should call your fire department, and be concerned about the damages even if you do not see them right the way. Stay away from electrical appliances for starters. Lightning poses the following three important hazards to consider:

Power Surge Damage: Say goodbye to most of your electronic devices if they were connected. If lightning hits home and it chooses the electrical wiring as its path, the explosion could damage most if not all the appliances that are connected. The damage to the electrical system can be substantial. SERVPRO recommends proceeding with caution.

Fire Damage: One of the biggest fears, when a house is hit by lightning, is the possibility of starting a fire. Most houses are built with flammable materials, which makes it the perfect environment for a flare-up after a strike. Most of those fires start either in the roof or in the attic.

 Explosive Shock Wave: The waves created by lightning can be destructive. In many cases, these waves can cause damages to stone, brick, and concrete, not to mention your ears. Structural damage can be a dangerous result requiring cleanup from a professional outfit like SERVPRO. Shattered glass, destruction to chimneys, and cracks in the foundation of your property can be the results demanding immediate attention.

Besides caring about the physical destruction of your property you should understand that even though it is not common, it is possible to receive an injury from lightning while in your house. Therefore if there is a storm that involves lightning your best bet is to stay away from any pipes or wiring that can be used as a path for the lightning. For example, you should avoid taking showers, using a computer, appliances, and a land phone line.

There is a high potential of a fire starting because of lightning, therefore if your house has been affected by one do not hesitate and contact your fire department. Consider a professional electrician to check your breaker panels and wiring.

Use your cellphone to contact SERVPRO of Dover / Stillwater for any kind of property damage resulting from storm, water, wind, fire, or even lightning. We can make you feel "Like it never even happened." (973) 810-2825

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Our Professionals Make The Claims Process Easier After A Fire Has Damaged Your Dover Home

3/6/2019 (Permalink)

Give our SERVPRO of Dover / Stillwater rapid response team a call whenever disaster strikes at (973) 810-2825.

Working With Your Insurance To Restore Fire-Damaged Dover Homes

Disasters can seem a little easier to manage when you have insurance coverage for your Dover home. While these incidents can still prove traumatic, you can at least remain assured that the appropriate professional assistance and quality restoration for your fire-damaged home are just around the corner. There are several reasons why our team is a wise choice, and our work with local and major insurance companies should help to make a choice even clearer.

When it comes to restoring your Dover home from widespread fire damage, some steps must get taken before your insurance company can approve a damage claim to afford the restoration that your home requires. The initial step in this process is a thorough examination of the property and a catalog of the damage that your house has sustained from the incident. Instead of subjecting yourself to the potential dangers that could exist in your home immediately following a fire, allow our SERVPRO team to take care of this step for you.

When we dispatch our rapid response team, we can send along our competent and honest estimator to begin an assessment of the property to note all damages and what must occur to restore the home completely. Not only does this list include the nature of the work to get performed in your house, but it can also catalog irreparably damaged contents and provide photographic evidence to your insurance provider that they require to approve a claim.

By contacting our SERVPRO professionals even before you contact your insurance provider about the disaster, we can already accrue the information that they need. In addition to this making the claims process more efficient and smooth, it also provides an opportunity for our mitigation team to protect at-risk areas and contents of your home that could become damaged by waiting for the red tape of insurance companies.

Fires can occur with little warning and restoring this damage should not wait. Give our SERVPRO of Dover / Stillwater rapid response team a call whenever disaster strikes at (973) 810-2825.

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When A Fire Damages Your Dover Home, You Need The Team At SERVPRO!

1/29/2019 (Permalink)

Rely on SERVPRO of Dover / Stillwater for the most successful outcome after fire damages your home.

Why SERVPRO Is The Obvious Choice After The Chaos Of Fire Damage In Dover

No property owner can be ready for the utter confusion and fear felt after a fire in his or her dwelling in Dover. The damage is like nothing the typical homeowner has experienced before. Smoke and soot frequently spread through every square inch of a house, leaving individuals and families with an overwhelming and unfamiliar job. Professional fire remediation and restoration is a core service we provide for the residents in the communities we serve.

After the firefighters leave, the reason why expert fire damage mitigation in your Dover home is essential becomes clear. Depending on the source and the intensity of the fire, differing techniques, products, and equipment are needed. Sorting all this out without training and experience is impossible. Our highly-qualified team and industrial strength equipment are just what is needed to assess, plan, and implement the fire restoration industry's best practices.

Our skilled technicians train for a range of tasks, including those needed to return a fire-damaged home to “Like it never even happened.” Water and chemicals used for extinguishing the fire need removal first, then structural drying must occur. Ordering the tasks this way emphasizes safety and acknowledges the extent to which water damages structures and contents on its own. Add the complications of soot, charring, and odors, and it is clear why SERVPRO as a full-service disaster restoration company is vital to complete recovery.

After water removal and drying, our technicians move seamlessly onto soot cleaning and charring damage assessment. The IICRC training mastered by our crews support the strategies taken and the assessments made. Homeowners are often surprised as we restore even badly burned structural components and how swiftly we move through spaces, matching the characteristics of the soot we find to appropriate cleaners and tools. A comprehensive approach to fire damage remediation and property restoration is why SERVPRO stands secure as a leader in the community.

Special equipment to combat odors common after fire damage is another strength of our company. Why SERVPRO can take a badly fire damaged scenario from assessment to preloss condition rests on our investment in quality employees, training, and cutting edge products and tools designed expressly for the tasks we complete.

Rely on SERVPRO of Dover / Stillwater for the most successful outcome after fire damages your home. Call (973) 810-2825 as soon as the firefighters leave to get the restoration process moving.

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Actions You Must Take When Your Dover Home Suffers Water Damage

1/27/2019 (Permalink)

This ceiling has suffered water damage from a leak in the pipes.

Here Is Why SERVPRO Is The First Choice For Removing Water Damage From Dover Homes

Dover homeowners have dealt with a larger number of storms these last few years, some them devastating. Most flooding to our homes often happens in much smaller amounts, and usually from more common disasters such as a pipe connection breaking during a winter freeze, flooding basements and other parts of the home.

Removing standing water is only the first action needed in eliminating water damage to Dover homes. That is why SERVPRO restoration teams go into each home with a plan to inspect for disposal, property to dry, and replace items too affected by water for restoration.

After getting the water out, our team leaders carefully examine the residence. They quickly identify all affected property and determine what requires immediate disposal instead of wasting labor, cleaning agents, and equipment used on attempting restoration. Team members then remove everything from the structure to a pre-positioned commercial trash bin, demolishing drywall and other building material where necessary.

As team members complete disposal, other SERVPRO technicians start drying restorable items. They start by removing furniture and other items to unaffected areas and set them on pallets or blocks. The action allows trapped water to begin draining from the property. To speed up the process, technicians set up a combination of fans to increase air circulation and air movers to force warm, dry air over soaked surfaces that need further assistance to dry before rot or other; permanent damage happens to upholstered items like recliners and sofas.

While drywall is an exceptional building material, it is also vulnerable to water damage. The same fans and air movers are useful to restore drywall and the framing behind it to a usable condition, but if panels absorbed too much water, they begin to crumble while still attached to the wall framing.

When this happens, technicians dry the framing and wall space behind the panels and then hang new panels to cover them. Once in place, team members can paint each new piece, so the room looks as it did before the water spread across the residence.

Residential flooding can happen year-round and come from a variety of sources. For SERVPRO of Dover / Stillwater, our task is to restore each home to its original condition, no matter how the water got there. If you need us, call (973) 810-2825 to set up a visit from one of our inspectors or have a team begin work immediately.

Are you looking for something fun to do this weekend, click here for more information on the Murder Mystery Shows.

Which projects have the highest return on investment

12/7/2018 (Permalink)

Upgrading attic insulation and HVAC. Two big ways to increase value of home and get a big return on investment.

Are you thinking about taking on a renovation project?

Renovating a space in your home, or perhaps a whole house can be an exciting but challenging task. There are many factors to consider when deciding how to proceed: the scope of the project, timelines, and of course – the budget. An important aspect of approaching any project is to be flexible. With any renovation or home improvement, there’s a chance something could go wrong, cost more, or take longer than expected. Leave some wiggle room in your initial budget projections to account for situations that may come up!

You should also take into account which projects will yield the greatest return on your investment. Be smart about where to spend your money around your home, whether you’re going to put it on the market this year or a few years from now. It’s also important to do your research on local professionals who are going to do the work- get recommendations from people you know and trust!

As a rule of thumb, projects that cost less money will recoup the investment at a higher percentage. Some examples of these low-cost, high-return projects are refinishing floors, upgrading existing insulation, installing a new HVAC, adding wood flooring, and conditioning a basement into a livable space. With these, you may see anywhere from 70-100% of your investment come back to your pocket if you are able to sell your home within a decent amount of time.

Some other ideas to consider are improving the curb appeal of your home by making exterior upgrades or replacements. New doors, replacement windows, new siding, new gutters, fresh exterior paint, and some tasteful landscaping are just a few ideas that can fall into the cheaper end of improvement costs and will truly allow your home to stand out from the crowd.

New kitchens, home additions, master suites, finished attic spaces, and adding bathrooms are some of the larger scale and more sought-after upgrades that will attract and impress buyers looking at your home. These projects are full of variables and options so your costs can range from $5k for a basic bathroom upgrade, to upwards of $100k for a deluxe chef’s kitchen. While you will get a good amount of money back for these projects, they will rarely fully pay for themselves in the resale market.

Overall, small, mid-range and larger scale home improvements are seeing a growth in cost-benefit ratios nationwide. Look around at homes in your area and see what others are doing to increase the value of their homes to see how you can keep pace with the improvement values in your own space. It can be difficult to know which projects are right for your budget and your home and to anticipate how they will affect its value after improvements. Start small with DIY projects and as you move forward consult with local real estate professionals and contractors to get advice and information that will guide you in finding the upgrades that are best suited for you and your home!

Ready For Spring Cleaning

2/8/2018 (Permalink)

It has been a cold winter, but hopefully it will pass soon and before we know it Spring will be here and with it new temperatures and new opportunities to have a cleaner home. If you are thinking about to get ready to perform your annual spring cleaning we have some recommendations about how to use your time wisely while making your house neat and clean.

If you are thinking to get the job done in a day you should:

-Vacuum and dust each room of your home.

-Clean up the entrance of your home and each room.

- Organize any piles of paper or clothes that you find in those rooms. 

If you have an extra day, on top of the task of day one, you could clean other areas of your home:

-If you have that extra day and you have a specific task or area that you want to clean, we recommend that you make a list and organized your task before you start. Other suggestions for areas to clean during this time are;

-  Clean your refrigerator, this is important because this will help you to create a better and healthier environment for your foods.

- Make sure to clean your cabinets and their handles, so all the dirt and grease is gone.

You have more time, 3-5 days?  (This just means a cleaner home):

- If other members of your family also have time off, they could be of great help, but organization is the key for everyone to succeed. Each person can have their own tasks to perform or rooms to focus. This way more areas or your home will be clean and neat at the same time.

-This is the perfect time to get rid of any unwanted clothing or items that you not need. If you have things that are in good condition we always encourage you donate the items to organization that help those in need (Make sure only items in good condition are donated, the other ones should go in the trash).

-Your floors need attention, if you have a carpet think about getting it clean or if you have other type of flooring you can research the right products to mop it.

Look at that! you have a whole week to get your spring cleaning done:

- To use your time wisely after achieving the areas that we mentioned before you could  think about to clean those areas that no one talks about, the closets, the attic, the basement, etc.

-Cleaning your attic and basement can be time consuming but if you set daily tasks on the things that you want to clean an achieve on each of these areas, you will be able to have an easier time later one when trying to find your Christmas tree or other items that you may have in there.

We hope that Spring and its warm temperatures arrive soon and with it we hope that you are ready to enjoy a cleaner home. If you need us to be part of your cleaning team we can be of help, we perform multiple cleaning duties and we can provide a Professional carpet cleaning service. If you need us please do not hesitate to give us a call to 973-810-2825.

The Plants That Can Help to Purify the Air in Your Home

2/8/2018 (Permalink)

Almost everybody loves plants and if someone does not appreciated them much, at least they can agree that their green color can light any room. Today we want to tell you that they are not just pretty items of decoration they can also help to purify our homes. With multiple chemical and pollutants particles in the air, it is always a good idea to try to have a better environment for your family the natural way. The following plants are your best allies to breathe better in your own home.

  1. Palm Trees; they are not just great because they remind you of a day at the beach in a Caribbean paradise. They are great because they are really good at removing indoor air pollutants. They are easy to care for and they will enjoy temperatures ranging between 60 to73 degrees F.
  2. Peace Lily: This beautiful plant will bloom in your home looking amazing while helping to clean the air from the chemicals that some cleaning products emit. This plant will live happy in low-light conditions (is recommendable to keep their leaves away from pets and children).
  3. Boston Fern: This is one of the best plants to have at home, because they remove more indoor pollutants than any of the other plants. They will bring any room alive, but you will need to take care of them. They need to be water regularly, and feed them weekly or monthly depending on their growing stage. This is a temperamental plant that need more care than regular plants.
  4. Golden Pothos: Although this type of plant is not the kind that will remove more pollutants from the air, it is still good to help to clean the environment of your home while been forgiving and easy to take care of.

There are multiple plants with different purposes, these are just examples of beautiful ones that are great to help you to purify the air quality of your home.