Recent Posts

An Old Water Pipe Burst and Caused Water Damage in a House. Who Can Help to Restore it?

9/18/2020 (Permalink)

Piping and tools Homeowners have to deal with many things which may include water damage from a burst pipe. Contact SERVPRO right away for assistance.

Talk to SERVPRO Technicians to Help Perform Water Extraction in Dover Properties. 



Water is among the substances that can potentially cause substantial destruction in Dover homes. Property owners that have suffered severe water leaks should engage with professional restorers to extract water from their property. SERVPRO technicians can stop water from seeping deeper into various surfaces and get your property back to the original condition it was in.

What is water extraction?

Water extraction in a Dover home is a process where technicians remove standing water from the structure and dry the affected surfaces. We have experienced technicians who specialize in water extraction to prevent additional damage after a water intrusion incident occurs. During the process, our goal is to minimize water damage but also:

Minimize the chances of permanent damage.

Prevent mold growth that can pose serious health effects.

Restore your property to its pre-damage state.

Why should I hire SERVPRO?

Before getting in contact with the affected surfaces, it is essential to note that standing water from a burst pipe can cause health issues. As the water flows on various surfaces, it gets contaminated along the way. Water has a destructive effect on a majority of contents and building materials. That is why it is best to let professionals perform water extraction and salvage your valuable items. We have the training, specialized equipment, and expertise to restore water-damaged structures. Our technicians are knowledgeable about the technical aspects of water restoration and can also communicate effectively with you, your adjuster, and the insurer.

How do you check for moisture?

When we get to your property, we find the water source and shut it down. Since water can flow into hard-to-reach areas, we can use our advanced equipment to identify areas with a high moisture level. Our technicians can use infrared cameras to see how water traveled. We can also use a luminometer to test surfaces and water for organic contamination. This information helps us develop a customized restoration plan and a detailed estimate for our customers.

How do you remove the standing water?

Water extraction is an essential process that helps speed up drying. We typically utilize specialized equipment like electric submersible pumps to remove it. Extracting excess water in the affected area helps stop the spread of primary and secondary water damage. After completing the extraction process, our technicians can dry your home thoroughly using air moving and dehumidifying equipment.

With the help of SERVPRO of Dover / Stillwater, you can have a mold-free and clean home after water damage. Talk to us today at (973) 810-2825. We’re Faster To Any Size Disaster.  

Does the HVAC System Need Cleaning After a Fire?

9/13/2020 (Permalink)

fire damaged room in a home with burned furniture Fire damage includes burned items and lingering odors. Make sure to mitigate the situation properly with a call to SERVPRO.

When fire losses occur in Hopatcong homes, damages like soot and odors can move through ducts and damage the entire system and connected rooms.

Tracking the progression of fire loss effects throughout your Hopatcong home is a vital effort for the first job scoping process. Understanding the full measure of current damage and the expected path of odors and soot before containment barriers and equipment can be installed can ensure that the right tools and products are brought into the staging area assembled near the damaged region of the property. This inspection needs to be as thorough as possible to ensure that every possible impacted area of the house has been documented.

Fire restoration for Hopatcong homes and businesses is often more intricate and involved than many property owners realize. Our objective in recovery is to restore over replacing damaged structural elements, especially when the exposed surfaces can be more valuable than the costs of removing and replacing. Essential aspects of your household can get overlooked in self-inspections by homeowners, such as the HVAC system. When this network of air ducts becomes compromised, it could be damaging to all areas of the home.

What Makes HVAC Cleaning Important?

During a structure fire, ducts can fill with hot smoke and move quickly to colder areas of your house, seeking a temperature and pressure equilibrium. This rapid movement through the system can leave the inside of these ducts heavily compromised by soot and smoke residues in Hopatcong. If you do not successfully and thoroughly clean this air circulation network before your appliance begins to run again, you can recirculate these potential contaminants and particulates throughout the house in areas that have already been cleaned and restored by responding fire restoration technicians like our SERVPRO team. A thorough inspection of the system can identify threats such as:

  • Smoke Particles
  • Soot
  • Debris
  • Odors

When Do Air Ducts Get Inspected for Damage?

During the job scoping phase where a restoration plan ultimately gets determined, and the damage to the property gets cataloged, we can assess the impact smoke and soot have had on the HVAC system. Air ducts can attract ionized and magnetized particles circulating in the air after a fire gets extinguished, which can continue to threaten this network of ducts until the appropriate measures get taken to either clean up the present damage or to seal up openings and vents into the ducts until cleaning and restoration complete in other areas of the house. The condition of the system often comes down to a few questions the evaluating project manager must ask:

  • Where Was the Fire? – Understanding where a fire spread can show where it might have entered the ducts. Determining the supply side or the return side can help to narrow where and if damages might exist within the air ducts. 
  • How Long Did the Fire Burn? – The disaster's longevity can also indicate the likelihood of residues and soils becoming a factor throughout the HVAC system. The shorter the incident, the less likely soiling occurred or became overwhelming to clean. 
  • Was the HVAC System Running? – Because conditioned air is a luxury that most homes and businesses have, it is often likely that no matter the time of year, the system runs to heat/cool the environment. The intake of dirty air from the fire loss can move through all avenues and pathways of the ducts in your home. 

When Should Cleaning Take Place?

Cleaning up your HVAC system after a fire loss involves multiple products and tools, many of which typically get used in air duct cleaning services commonly, such as drill-powered whips, brushes, and vacuums. During mitigation and restoration, the cleaning of this area of the house can begin. Approaches, products, and equipment used vary based on:

  • Type of Damage – Varying residues present different concerns for technicians, as wet smoke is thicker and more challenging to remove than dry smoke. 
  • Severity of Residues – The concentrations of these coatings can require different pre-cleaning actions for agitation, like brushing and vacuuming. 
  • Smoke Odors – Negative air chambers can often be a vital containment measure for duct cleaning, but there are also deodorizing tools like ULV foggers that can remove smoke odors trapped in the ducts.
  • Accessibilities – How readily the damaged areas can get reached and restored plays a role in the necessary recovery approaches.

Regardless of how damaged or compromised HVAC systems might become after a housefire, our SERVPRO of Dover / Stillwater team can help with efficient cleaning and recovery solutions. Give us a call anytime disaster strikes at (973) 810-2825.

There's Water In My Walls, Can Someone Help?

8/26/2020 (Permalink)

SERVPRO technician consulting with customer Water damage in your home? SERVPRO can make it "Like it never even happened."

Removing Water From Walls Is A Job For Professionals.

Water in the walls of your Dover bedroom might not seem like a pressing issue, however, without proper mitigation, the damage can seep from the walls to the rest of your room. 

How Does SERVPRO Remove Water From Walls?

SERVPRO water removal in Dover homes starts with wet vacs and portable water extractors that allow our teams to clean up water from confined spaces like your walls. Once the standing water has been removed, our technicians can begin the drying process that consists of: 

Using moisture meters, moisture sensors, and thermo-hygrometers to gauge the extent and severity of moisture in your walls. 

Drilling holes in your baseboard to allow air to flow into the damaged sections of the wall. 

Removing wallpaper from parts of your bedroom wall to assist the drying process. 

We make sure to drill holes only when necessary, and we can consult with you throughout the drying process to ensure that both you and your insurance adjustor are aware of the extent of damages. 

What If Water Leaks Onto My Bed, Can SERVPRO Save it? 

It is common for the head of beds to be against the wall. This arrangement can be problematic if water seeps out of the wall and onto your pillow and blankets. Fortunately, professionals from SERVPRO have experience with upholstery water damage mitigation. When drying damaged furniture, we can:

Treat furniture stains by wetting the furniture evenly

Extract the upholstery

Focus on drying buttons, zippers, and other metal attachments to avoid rust.

Tent your cushions and sheets around air movers and dehumidifiers to quickly dry them. 

Our teams act fast to enact these drying procedures to prevent mildew growth and permanent stains.

Without a quick restoration, your bedroom can turn into a home for mold and bacteria. To help with mitigating these risks, call SERVPRO of Dover/Stillwater at (973) 810-2825. 

Find out more about Dover.

What Does Fire Damage Restoration of Homes in Stillwater Involve?

8/23/2020 (Permalink)

fire damaged kitchen The lingering effects of fire damage can be hard to deal with. Contact SERVPRO for professional remediation services.

SERVPRO Provides Skilled Technicians to Help Speed Up or Simplify the Process for You

In the event a fire affects your Stillwater home, you may want to know what restoration involves, for planning or other purposes, before you embark on the process. SERVPRO can lay out the process clearly for you and help you deal with all aspects of the loss "Like it never even happened."

What is the general progression of a restoration process?

The process of fire damage restoration in your Stillwater home is likely to depend on the level of damage the property suffers. However, some steps are common, starting with:

  • Removal of damaged materials
  • Cleaning of soils from surfaces and materials
  • Restoration of salvageable materials
  • Managing odors and refinishing surfaces

How do I differentiate materials to remove or restore?

Some forms of damage are easy to classify as salvageable or unsalvageable. For instance, removal of materials like drywall or insulation remnants seared by flames is necessary. However, if the same materials are caked with residues, the decision may not be clear-cut. Our SERVPRO technicians make the decision based on:

  • The type of material involved 
  • The level of damage
  • The cost of replacement compared to repair

For insulation, removal is necessary even when there is no physical damage apart from soot deposits. Cleaning such deposits is more expensive than replacement, while leaving them in place can lead to long-term odor issues. For deposits on drywall, we check what type of residue is involved. In the case of wet smoke residues, we can opt for removal since cleaning is difficult and may not remove all residues.

How easy is it to clean a fire-damaged house?

Cleaning after fire damage is a relative process influenced by many factors, including the size of the property and intensity of the fire. The resources available for cleanup also determine how hard or easy the process is likely to be. Our SERVPRO technicians readily access a wide range of agitation equipment, cleaning chemicals, ladders, and other elevated platforms to simplify the process.

If poorly planned, fire-damage restoration can be complicated. Call SERVPRO of Dover / Stillwater at (973) 810-2825 to help plan and execute the renovation of your home. 

Click here for more information about Stillwater.

Everything in My Jefferson House Is Soaked -- Can Professional Recovery Technicians Help My Belongings Survive Flooding?

8/14/2020 (Permalink)

Flooding Bedroom Interior Rely on the comprehensive training and experience of the SERVPRO of Dover / Stillwater team when flood damage disrupts.

Flood Damage Can Threaten the Heart of Your Jefferson Home -- Fear Not Because SERVPRO Has Strategies for Both Structure and Contents

When you are just watching news reports or reading and looking at pictures of flooding, it can be upsetting to imagine your Jefferson home could be next. In our area, summer and fall are hurricane and tropical storm season, so the image you see on the screen or the paper could be your reality with little to no warning. You might be stoic about the damage your walls, floors, ceilings, and other structural components might suffer because of the availability of replacement materials if restoration of all surfaces is not possible. What tugs at your heartstrings is the fear that irreplaceable photos, documents, heirlooms, toys, clothing, furniture, electronics, and more will not just be damaged but instead lost, ruined beyond repair.

Is There Hope for Flood Damaged Household Goods, Furniture, and Personal Possessions?

Flood damage in Jefferson does not discriminate according to the emotional value of the items harmed. Although you can try to move your things to higher ground when a flood threatens, the reality is your house is a home, a place where you eat, sleep, laugh, study, and work. It is impractical to store all items away from flooding that might not materialize. With many families using all possible spaces in their homes for living and remote working activities, rising floodwaters in your lower levels will affect your personal property.

How Can Professionals Complete Appropriate Flood Damage Remediation with All My Property in Their Way?

There are ways to manage flooding recovery even when a home is full of damaged contents, but SERVPRO often recommends a partial or full pack-out as a preferred option. We suggest this approach for several reasons, including:

    •    Clearing the spaces affected by storm-related flooding makes it much more straightforward to complete pumping and extraction of the floodwaters
    •    Removing wet contents also reduces the humidity levels in the affected spaces, making applied structural drying much more efficient once the liquid water is gone
    •    Packing out items avoids the need for our on-site technicians to shift them numerous times during the project
    •    Our production facility technicians have numerous resources to clean, disinfect, dry, deodorize, and otherwise restore contents to functionality and appearance -- they are skilled in working with your insurance company to document claims for restoration or loss if articles are beyond help

I Am Already Stressed --How Do I Know My Personal Property Is Tracked and Secure?

We use a detailed and mostly digital Contents Claim Inventory Service (CCIS) to list and follow your individual items through the recovery process. CCIS uses the following to document the packed-out articles:

    •    Written lists and checklists
    •    Digital photography
    •    Barcoding
    •    Labeling of boxes or other containers
    •    A dedicated space for storage of processed items in our climate-controlled warehouse

What Are the Innovative Interventions Used to Mitigate, Remediate, and Restore the Packed-Out Items?

Machines, tools, and other equipment located in our production facility are target to contents processing. We also maintain relationships with subcontractors for some unique treatments.

    •    Freeze-drying under pressure for wet paper and photos -- uses a process called sublimation that removes water by skipping the liquid state between a solid and a vapor
    •    Industrial washing and drying systems for clothing, textiles, and other soft items
    •    Small contained chambers for cleaning, deodorizing, and drying padded and upholstered furnishings
    •    Small contained chambers for drying electronics, avoiding reaching the dew point by manipulating air movement, humidity, and temperature -- electronics checked by a specialist to ensure proper function before storage or return to you
    •    Immersion tubs for cleaning and disinfection of solid loose items
    •    Ultrasonic machines and tanks for durable loose items encrusted with dirt, grime, or infectious waste -- this technology uses sound waves to loosen debris through jets of microbubbles and superheated solution

How Do the Packed-Out Items Return to My Cleaned, Sanitized, and Dry Home?

Our crews have monitored and updated the location of all items throughout the off-site water damage restoration process. The boxes and other containers are checked off against the inventory before loading to transport back to your house. We take great care to return the items to their place of pride in your home.

Rely on the comprehensive training and experience of the SERVPRO of Dover / Stillwater team when flood damage disrupts. Call (973) 810-2825 to set storm damage and flooding right.

Is Fire Debris Removal Necessary in Dover Homes?

7/31/2020 (Permalink)

burnt interior of a home with walls covered in soot Fire debris can leave lingering effects in your home if they are not taken care of after they occur. Call SERVPRO for fire damage mitigation services.

There are many advantages to specific emergency services before mitigation, like debris removal.

Emergency services are a step that our professionals and contractors can take to reduce the severity of loss in your Dover property after events like fires occur. While this heading could indicate several tasks happening simultaneously, one of the most pressing of these actions taken in the early stages is debris removal. This approach is vital to limiting the severity of many threatening conditions that could exist after extinguishment. 

Many insurance providers cover fire debris removal for Dover homes, even if there are variances and discrepancies in what other services and corrective actions might be covered by your policy. This valuable phase of mitigation can have multiple benefits to the structure and even reduce the time and cost of restoration overall. Some of the advantages of fire debris removal for your home include:

  • Reduces Concentration of Odors
  • Limits Circulation of Soot
  • Makes Structural Concerns Identifiable

What Other Emergency Services Can SERVPRO Provide?

Because we also feature in-house contractors on our roster, we can offer a much broader range of emergency services beyond fire debris removal. While it is critical to begin this phase first, our contractors can also work on sealing structural breaches in the roof and other areas of the property created by fire or first responders extinguishing the blaze. We can also utilize this opportunity to begin controlled demolition to prevent structurally weak elements and areas of the house from collapse to protect both the occupants of the house and our responding technicians.

Every phase of restoration and recovery after a fire loss incident is essential for your home. However, the initial actions taken, such as temporary construction solutions and debris removal, can have lasting effects throughout the entire restoration process. No matter what your home needs, our SERVPRO of Dover / Stillwater team can help when you call (973) 810-2825.


Click here for more information about Dover.

What Problems Can I Expect From Unresolved Water Leaks?

7/22/2020 (Permalink)

removed water damaged ceiling material Don't Let a Small Leak Develop into a Demolition Job in Your Hopatcong Home! Call SERVPRO

SERVPRO Handles Water Mitigation in Hopatcong Properties Eliminating Countless Problems from Unabated Leaks Cause

Whether you have noticed a water leak or you suspect there is one in your Hopatcong property, taking immediate steps to mitigate the situation is necessary to forestall serious problems later on. In case you are not sure how to approach the problem, SERVPRO can help inspect and fix various damages.

How do most leaks develop in properties?

Knowing the genesis of the leak is essential for successful water mitigation when your Hopatcong property is affected. In most homes, leaks develop from issues such as:

  • Foundation shifts
  • Root intrusion
  • High water pressure
  • Corrosion of pipes
  • Temperature changes

The source of the leak influences factors such as the spread patterns and the discovery period. For instance, a leak after high pressure causes a pipe to burst does not take long to notice since a significant amount of water is released within a short while. Other factors such as corrosion or foundation shifts cause minor leaks that can affect large swathes of the house before discovery.  A corrosion-related leak in one place can also signify existing or impending leaks in other sections of the house, so general inspection around the property is necessary.

What typical issues develop from a hidden water leak?

  • Widespread deterioration of materials
  • Mold development
  • Identification challenges

Although a minor leak may seem preferable to a sudden water release, some factors make it less than ideal. For instance, the source of the leak may be difficult to identify, leading to widespread, yet unnecessary demolition of wall, ceiling or floor assemblies. Our SERVPRO technicians can ensure you avoid such unnecessary demolition by using thermal cameras to identify wet spots within cavities. We can then rely on other factors such as checking how slanted the areas are to pinpoint the source of the leak. We also use specialized cavity drying equipment to dry cavities without opening them up.

SERVPRO of Dover / Stillwater can help you mitigate water damage incidents conveniently. Call us at (973) 810-2825. We're Faster To Any Size Disaster.

What Is The Process For Water Removal If My Stillwater Home Has Been Flooded?

7/19/2020 (Permalink)

water dripping from a ceiling tile Water can collect in your property before you even realize it. Act quickly and contact SERVPRO for water damage remediation.

SERVPRO Has the Equipment and Experience to Thoroughly Remove Water from Your Stillwater Residence

If your Stillwater home has experienced flooding, immediate water mitigation is a must. Our Green Team will arrive on the scene, ready to take on the challenge.

How soon will your technicians arrive on the scene?

When a call comes in to deal with water removal in Stillwater, our technicians are ready to go. We provide an immediate response any day of the week, day or night. Flood damage doesn't stop when you stop the source of the flooding, or the storm ends. It keeps on causing insidious problems, doing damage that you may not be able to see. Flood damage can include:

  • Water gets absorbed into walls, contents, and upholstery.
  • Furniture and rugs can bleed onto carpets causing permanent damage.
  • Papers, books, and documents can swell and become permanently ruined.
  • Drywall can break down from water absorption.
  • Tarnish, rust, and corrosion will deteriorate metal objects.
  • Mold and mildew spread rapidly.
  • Musty odor starts and worsens with time.

We Understand the Importance of a Rapid Response

The list above is only a portion of what water can do. It can seep behind walls, cupboards, and under floorboards. That is why water removal to your Stillwater residence immediately is vital. The Process that The Institute of Inspection, Cleaning and Restoration Certification (IICRC) accredited technicians use is based on advanced technology and years of handling flood issues in homes and businesses.

Getting Started – Assessment

The first thing the techs will do is an inspection and damage assessment. This allows them to determine the extent of the flooding and plan appropriately. Everyone's situation is different. While there are standard procedures to follow, we fine-tune them to meet the client's needs. If the flooding is extensive enough to require a move-out, this begins now.

Beginning the Water Removal

Now we bring in the powerful pump equipment and start extracting the majority of the water. Truck-mounted pumps can remove thousands of gallons of water quickly. SERVPRO has submersible pumps that aid in the removal in cases of high levels of water. Portable extraction units get used for minor flood damage. There are other water extraction tools the Green Team uses as well. These include:

  • Moisture Sensor – SERVPRO uses specialized, ultra-sensitive moisture detectors, meters, and hygrometers. These devices allow the techs to determine moisture saturation levels.
  • Infrared cameras – The staff uses these to seek out water hiding behind walls and ceilings.
  • Rover – A highly maneuverable water extraction system 
  • Squeegee – Used on hard flooring with either a truck-mounted or portable pump.
  • Carpet Wand – Used on carpeting with either a truck-mounted or portable pump

Water Restoration

Once the majority of the water gets removed, restoration to preloss condition continues. Carpets and padding get inspected to determine if they need removing. If delamination has occurred, they are not salvageable, and the goal is to prevent damage to the subflooring. At SERVPRO, we want to leave your home, "Like it never even happened." This entails cleaning and restoring your home to the way it was before disaster struck. Throughout the entire process, we will continually monitor the moisture levels in the floors and walls.

Drying Everything Out

The IICRC technicians take into account the temperature, room size, and relative humidity to determine the proper amount and type of drying equipment. We want to restore your home and prevent secondary water damage such as warping and swelling of furniture, walls, and flooring. Industrial strength dehumidifiers are the key to preventing that from happening while pulling excess moisture from the air. Water evaporation is accelerated by air movers that create a massive airflow in the flooded area and across content such as furniture.

What You Can Do to Help

If you have undergone flooding in your Stillwater home, you may want to help while waiting for the professionals to arrive. But safety is the primary goal. Turn off electricity if the water intrusion has occurred where there is the possibility of electrical shock. Do not risk your personal safety in attempting to move heavy items or where you could slip or fall. Wait for the professionals to arrive. If the damage is contained and it is safe to do so, mopping up excess water right away can help. Here are some things you can do:

  • Remove items of wood furniture and wipe dry.
  • Remove colored rugs from carpets.
  • Prop up cushions and other upholstered items.
  • If it's warm weather, turn on the air conditioning. ONLY if it's not an electrical hazard!
  • Pick up items off the floor to allow the team to vacuum. 

When dealing with any size flooding, SERVPRO is Faster To Any Size Disaster.

Contact SERVPRO of Dover/Stillwater at (973) 810-2825 for quality water removal service.

How Damaged is My Jefferson Home After a Storm?

6/26/2020 (Permalink)

blue tarp on gable of roof Lucky Jefferson Homeowners Can Rely on SERVPRO to Mitigate Water and Storm Damage

Our SERVPRO professionals can assess damage and repair structural breaches after severe storm systems. 

Severe weather is nothing new to Jefferson's homes and businesses, but the damage that occurs requires immediate attention by competent contractors and restoration technicians of our SERVPRO team. In our area, especially factors like severe wind, can damage your home's defenses, such as the roof or siding. While you cannot control these natural elements outside of your house, you can have a clear plan in place regarding who repairs and restores these damages when they occur.

It might be initially challenging to calculate the damage that occurs from a windstorm against Jefferson structures. In many cases, competent professionals like our technicians must begin job scoping and damage assessment upon arrival to fully grasp the entire spectrum a loss to the property.We fixate our inspection on several areas most prone to structural compromise after severe weather events so that we can quickly determine what repairs and emergency tarping/board up might be required. Some of the most sensitive material to windstorms include:

  • Roofs
  • Eaves
  • Windows
  • Siding

Can Water Damage Result from Structural Damage?

Vulnerabilities in your home's exterior can leave openings for water penetration. The water inside of your house can spread quickly and affect multiple areas. Much like the emergency services where structural breaches can get repaired or temporarily resolved, mitigation that follows seeks to address any water that might have entered your home from these physical vulnerabilities. Extraction is the foundational element of this approach. We use submersible pumps and wet vacuums to address standing water and surface damage before delving more deeply into drying and water removal with the air movers dehumidifiers.

Storm losses can be devastating. Our SERVPRO of Dover / Stillwater team can offer both structural repair and restoration solutions to make these losses "Like it never even happened." Give us a call today at (973) 810-2825.

Is it Ever Possible to Get My Flooded Jefferson Home Back to Normal Since the Recent Storm?

6/14/2020 (Permalink)

Living room and Dining Room Flooded We always make it “Like it never even happened,” when you call SERVPRO of Dover / Stillwater for flood damage services.

After Storm Flood Damage, SERVPRO Works Fast to Restore Your Jefferson Home to Pre-Loss Condition

Any water infiltrating your home’s interior, especially with storm flooding, leaves behind a significant amount of damage. The water from a flood brings about the potential for a laundry list of contaminants. Working with trained water restoration technicians (WRT) is the only way to ensure you have safe, reliable cleanup. SERVPRO features skilled technicians that can arrive at your Jefferson property to start restoration within a few hours after the incident. We are available 24 hours a day, every day of the week, for emergency service because we are Faster to Any Size Disaster!

What Happens After I Call for Restoration?

Handling flood damage in Jefferson calls for a targeted approach. Once we arrive, your interior must get thoroughly assessed so that we may determine the full extent of the loss. From there, our crew chief formulates a plan of attack for flood water removal, followed by the remainder of our specialized restoration steps. Safety hazards are always at the forefront of our minds when addressing floodwaters, so our team takes precautions before starting remediation and restoration. The following is a sampling of standard steps to ensure safety and efficiency with any flood loss event:

    •    Examining various areas of your interior to ensure that there are no electrical hazards
    •    Floodwater testing to determine the level of contaminants
    •    Ground-fault circuit interrupters (GFC) get put on specific electrical equipment
    •    Technicians dress in personal protection equipment (PPE)
    •    We take special care when searching for hidden moisture pockets and other areas susceptible to mold growth

What Happens During Flood Cleanup and Restoration?

SERVPRO follows proven guidelines and protocols for handling water restoration and flood loss events. We put a plan into action and have professional-grade extraction tools and pumps at our disposal to quickly and efficiently remove immense amounts of water. Once the standing water gets picked up, we then follow a formula that tells us how many drying units to set up throughout your Jefferson home. Options available to us include:

    •    High-powered industrial fans
    •    Centrifugal air movers
    •    Dehumidifiers

Will DIY Methods Work to Clean Up After the Storm?

Even if you have decent equipment on hand to start cleaning your interior, DIY is never a match for the industrial-grade tools and advanced equipment that our Green Fleet comes stocked with. Our centrifugal air movers boost airflow in the loss zone, allowing embedded moisture to rise. The dehumidification equipment takes it from there, capturing the remainder of the moisture flowing through the air.

How Do You Find Hidden Moisture Pockets?

It is essential to locate and address all hidden moisture so that mold and mildew do not develop. Our team works to provide rapid cleanup, including moisture detection services. If water made its way into your walls, under flooring, and behind your baseboards, we have professional detection tools to find it. A sampling of our detection tools include:

    •    Moisture sensors
    •    Moisture meters
    •    Thermal imaging camera technology

Along with rapid water removal, we also deep clean all surface areas and disinfect using EPA-registered anti-microbial agents. Throughout the drying process, we also continually reposition our dehumidifiers, heaters, and air movers until we can get regular readings from our moisture detection tools.

In some instances, it may be necessary for our technicians to perform what is known as controlled demolition to complete the restoration process. During this time, we may perform flood cuts several inches above the water line to remove damaged sheetrock. It then gets replaced with brand-new materials and finished off to ensure the walls look as they did pre-flood.

What About Carpeting in My Home?

Each flood restoration project gets treated on a case-by-case basis due to the nature of floodwater and the presence of potential contaminants. We can test the materials to determine the contamination levels, which tell us whether your carpet and carpet padding is salvageable. If cleaning is not possible, we remove the wet carpet and all padding below. We then treat the subfloor beneath, ensuring everything is dry to inhibit the onset of fungal growth.

We Leave Your Interior Fresh, Clean, and Deodorized

Damp, musty smells are common with any water loss incident. If not addressed appropriately, this smell could linger and become a constant reminder of the flooding. Our crew uses EPA-registered disinfectants and cleaning agents to sanitize your home thoroughly. However, we also have a range of professional-grade equipment to help us facilitate deodorization, including:

    •    Air scrubbers
    •    Thermal fogging
    •    Air filtration devices (AFD), and more

We always make it “Like it never even happened,” when you call SERVPRO of Dover / Stillwater for flood damage services. To have a crew deployed to your property once you get hit with storm damage, give us a call at (973) 810-2825.