What our Customers say...

Water Damage Testimonials

The team at SERVPRO of Dover/Stillwater was great. They were prompt, courteous, patient and overall they did an excellent job. Thank you so much for your help!

The team of SERVPRO of Dover/Stillwater was very helpful. The technicians arrived in spite of a snow storm and very quickly addressed what to me was a major problem. I very much appreciate all the hard work and the team members. 

The team from SERVPRO of Dover/Stillwater was very helpful and professional. 

The guys from SERVPRO were great. They are friendly and were always on time. 

Both men from SERVPRO of Dover/Stillwater on site were professional and understanding, which is important during a time of clean-up remediation. It was reassuring to have them here. They also took extra measures to save as much property as possible, which was greatly appreciated. 

The team was very professional and fast service. Came out at 9 pm and worked till 2 am and then were back at 8 am the following morning to finish. Worked with our carrier so nothing additional was out of pocket and the place was super clean when they left. There was extensive damage to our condo on 2 floors but seemed a easy task for these guys.

John and Jose were great. They came out discussed what needed to be done wrote an estimate and began the work. Our dishwasher let water loose in the kitchen and into the basement and they knew just where to look to find hidden water. They cleaned everything and made sure it was safe for my kids and me before they would leave. They truly cared about our situation and us. Highly recommend.

We had a sewer back up at my rental home. I called SERVPRO of Dover / Stillwater and they came out in a snowstorm to help me. They cleaned everything and made my tenant feel safe and secure that it was truly clean and safe for them. Which was great since it was the day before Thanksgiving. Prices were fair and reasonable. John and Jose were both very professional.

John and Jose were awesome. What my carrier originally thought of as a denial, they were able to convince the carrier to cover. We were able to fix everything because of how they worked and documented everything. They called our adjustor explained the damage and cause and sent him video and because of that he was willing to cover it all. We cannot thank them enough we saved thousands of out of pocket costs by using them and the work they did was top notch.

Worked with my carrier and me to help get the claim resolved. Great job. Came back out to answer questions no charge just great people. would heavily recommend.

We spent 2 years arguing with a insurance company to get coverage for a sewer backup that we could not afford to clean on our own. We met John the owner through another claim at our house and he made 2 calls to our insurance company and we were covered and he cleaned up everything. The place looks great and we could not be happier he saved us.