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Fire & Water - Cleanup & Restoration

Dealing with Carpets During Water Damage Restoration in Dover

5/23/2022 (Permalink)

SERVPRO equipment drying floor Let SERVPRO of Dover / Stillwater fix it, Don’t stress it.

SERVPRO Helps with Water Cleanup in Dover

Everyone has most likely had their toilet backup on them at least once at one point in their lives. Sometimes, the water fills up the toilet bowl, and then you can plunge it without any water coming out. But in other cases, a toilet backup can cause excessive amounts of water to pour into your house. And since the source is a sewage drain, the water is most likely contaminated.

When we conduct water damage restoration in Dover, our SERVPRO technicians first identify the source of the damage. If a clean water line broke, it would be classified as a category one damage situation since contaminants are not an issue. If the water in your house came from a sink or bathtub drain, it is possible that it contains harmful particles, so it gets classified as a category two scenario. Extra precautions get taken not to spread contamination. If the source is your toilet or sewer, it is considered category three since you deal with contaminated, "black" water.

We can do the following to return your house to its per-loss state:

  • Water Damage Debris Removal
  • Decontamination of Structural Components
  • Sewage Cleanup
  • Applied Structural Drying (ASD)
  • Carpet and Pad Removal
  • Water Extraction Services

If your toilet backs up and sewage water gets all over your flooring, our SERVPRO crew must remove any porous materials it contacted, such as your carpet, pad, rugs, or clothing. Hard, non-porous materials can be treated with an antibacterial solution before setting up air movers and dehumidifiers to dry out the area. We can also set up an air scrubber to remove any harmful particles from the air. 

If you ever have a toilet get clogged and then the water flows out of it all over your floors, call SERVPRO of Dover / Stillwater at (973) 810-2825.

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