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Why is it so important to dry water damage quickly? Mold growth is your answer.

11/12/2017 (Permalink)

Mold Remediation Why is it so important to dry water damage quickly? Mold growth is your answer. Mold Growth

A water damage can be a costly and unexpected issue that could happen at any time. We know about this because we have helped multiple customers in our area who never thought that they would have to deal with a water loss and the possibility of mold growing in their property. Thanks to our experience with water loss remediation, we know that once a customer call us and let us know that they are having this type of issue, we need to act fast! Not only because the customer wants his property free of water, but because every minute counts when trying to stop mold from growing and becoming a worst problem.

Most of us know that mold can grow easily if it finds the proper conditions, such as a humid environment and some dark space. Therefore, after a water damage, flooding, or any type of water loss, it is important to the start the drying process as quickly as possible. We have the proper tools to get hands on as soon as we arrive to the customer's property. Usually the first thing that we do is to stop the water source, we identify the type of water (to decide the best course of action), we inspect the property, and (depending on the job and the amount of water that we are handling) we remove items, carpets, etc. before we start the water removal process. Once we complete the first part of the remediation, we set up extraction vacuums to remove the excess water. In the mean time we determine the type of drying equipment that we are going to use next. Our highly-trained technicians will determine how many air movers and dehumidifiers are needed or if any specialized equipment, like air scrubbers, will need to be in place in order to avoid any mold spores to spread. Throughout the drying process we will be monitoring the levels of moisture and will make sure to clean any contents that can be restored. Later in the process we will make sure to use the most effective sanitizing treatments to clean your property and avoid mold to appear in the picture. Finally, if needed we will start the restoration to pre-water damage condition. Even though we tried to summarize the process here, we want to clarify that it takes a couple of days to get your property dry and to fix the issue.

Water damages are a common issue and you need professionals that know how to handle it. Also, you need a company committed to be there on time and who understand the importance of getting the job done before mold takes advantage of the conditions and becomes a bigger problem. We are that company give us a call and we will help you to handle any water loss and prevent mold. SERVPRO of Dover/Stillwater 973-810-2825.

Learning More About Your Water Loss

11/11/2017 (Permalink)

Water Damage Learning More About Your Water Loss Learn about the different classes of water in a water loss.

When a pipe bursts in your house, a washing machine over floods, or a water heater malfunction happens and you end up with an unwanted amount of water in your home you know that you need to act fast. Most homeowners know the drill, they will need to contact their insurance company and then a restoration company, like SERVPRO of Dover/Stillwater, to start the extraction, drying process, and restoration process. While this is important information to know, and we will explain as much as we can about the process, it never hurts to learn a little bit more about the steps that we need to take in order to do a professional job at your property so you are 100% satisfied.

One of the things that we would like to share with you today is how to determine the class of water that we are dealing with and why it is an important part of the process.

Once in your property our highly-trained technicians will determine the category of water that they are working with, but they also need to determine the class of water. This is very important because the class will aid to choose the cleaning and disinfecting protocol to follow for that particular job. Also, with this information a specific drying plan, with the right equipment (dehumidifiers, air movers, etc.) will be in place and the drying process will begin. The four classes of water that our team will identify are:

Class One: This class of water has a slow evaporation rate. The technicians will understand that only part or a room is compromised and the carpet could be little or no wet at all. This is the easiest class to work with in case of a water damage.

Class Two: This class has a faster evaporation rate than class one. Our technicians will know that the whole room was affected, as well as the carpet, the walls are now compromised, and there is moisture in the structural materials of your property.

Class Three: The class with the fastest evaporation rate. This class means that the walls, ceiling, insulations, carpet, and sub floors in your property are affected. In most cases the kind of damage for this class started from overhead or the roof of your home.

Class Four: This is the special class that will need a special drying process. When our technicians determine this class they understand that it has passed enough time for different materials (like hardwood and stone) to be compromised. Special methods of drying will need to be used and more likely this will take longer to dry than the other classes of water.

We hope that this information helps you to learn a little more about our process and how we determine the right drying plan for your specific situation. If you have any questions give us a call we are here to guide you and help you in any emergency situation. We are SERVPRO of Dover/Stillwater 973-810-2825.

Fires and Damages Caused by Lightning.

11/10/2017 (Permalink)

Fire Damage Fires and Damages Caused by Lightning. Fires caused by lightning.

Most homeowners do not recognize some of the threats that nature may impose to their properties. For example, one element that could cause damages and even a fire in your home is lightning, if your house has been hit by it you should call your fire department, and you should be concerned for the damages even if you do not see them right the way. Lightning poses the following three important hazards to consider:

  • Power Surge Damage: Say goodbye to most of your electronic devices if they were connected. If lightning hits a home and it chooses the electrical wiring as its path, the explosion could damage most if not all the appliances that are connected. The damage to the electrical system will be substantial and therefore anything connected to it will suffer significant damage.
  • Fire Damage: One of the biggest fears when a house is hit by lightning is the possibility of starting a fire. Most houses are built with flammable materials, which makes it the perfect environment to start a fire after a house is strike. Most of those fires start either in the roof or in the attic.
  • Explosive Shock Wave: The waves created by lightning can be really destructive. In many cases these waves can cause damages to stone, brick, and concrete. This could be very dangerous because you could see some shatter glass, destruction to chimneys, and cracks in the foundation of your property.

Besides caring for the material destruction of your property you should understand that even though is not common, it is possible to receive an injury from lightning while in your house. Therefore if there is a storm that involves lightning your best bet is to stay away from any pipes or wiring that can be used as a path for the lightning. For example, you should avoid taking showers, using a computer, using appliances, and using wired phones.

There is a high potential of a fire starting because of lightning, therefore if your house has been affected by one do not hesitate and contact your fire department. If no fire started have a professional electrician to check your electrical system to avoid future complications.

Do you have a mold problem? Here are the steps of how to handle it.

11/9/2017 (Permalink)

Mold Remediation Do you have a mold problem? Here are the steps of how to handle it. Learn how to handle a mold problem.

If you suspect that there is mold in your home (even if you cannot see it), maybe because you have been feeling sick without any reason, or maybe because there is a particular smell, you should be proactive and do something. We will explain the steps that we recommend that you follow if you think that you have a mold problem.

  • This first step is important. You should get a professional home hygienist to inspect your home. In order to treat the problem you will need to know the type of mold and the amount that you will be fighting. A professional company can provide those results and sometimes guide you in which is your best option of treatment, if it is fine to take care of it yourself or if you need a professional remediation company to do so. Make sure to agree that a final testing is done after any remediation is completed, in this way you will make sure that your efforts to eliminate mold were successful. This should be done by two separate companies so that there is no conflict.
  • Find the cause of mold and make sure it is repaired. The last thing that you want is the mold to come back after you cleaned it. Therefore, is important to identify what caused it in the first place and to fix it.
  • We recommend to contact your insurance company and find out if your policy covers any mold removal. This is a step that could save you money.
  • Base in your Mold test results you will have to decide if is it safe to clean and remove the mold yourself, or (as we recommend it) if you are going to hire a professional mold remediation company. A company like ours, SERVPRO of Dover/Stillwater, is specialized in this type of remediation, we can make sure to eliminate the problem, avoid to spread the mold to other areas, and clean everything while following safety guidelines so no one gets sick from breathing mold during the process. Make sure the company that you choose has a good reputation and are committed to help you to solve the problem.
  • Once the mold remediation is done, make sure the mold hygienist comes back to have a final testing done. Base on their results you will know if it is safe to complete the process or if you need to do something else.
  • Finally, we recommend to take preventive measures against mold. Make a habit to inspect your home, your appliances, and those places where water can become a problem in your property.  Also if you have an area high humidity like a below grade basement have an auto pump out dehumidifier.

If you have a mold problem, we can help. We have managed multiple mold remediation jobs in our area. We have the equipment, a highly-trained team, and the experience to guide you and help you to handle this issue. Give us a call and we will be happy to help you. SERVPRO of Dover/Stillwater 973-810-2825.

Recommendations to Prevent a Water Damage

11/8/2017 (Permalink)

Water Damage Recommendations to Prevent a Water Damage Follow the Recommendations to Prevent a Water Damage Like This One.

It is hard to predict a water damage, but it is possible to take certain measures to help to prevent one. Knowing that a water loss is something that can happen in any home/business and that can be a costly event to repair, we recommend reading the follow considerations and to learn more about what you can do to prevent a water damage:

  • Inspect your roof; it is a good idea to have a professional to inspect your roof and make sure that there are not damages and leaks that allow mold and mildew to grow.
  • It is important to know where your water cut off is at (this could be crucial in an emergency situation), learn how to handle the valve, and make sure to have the tools (like the water key) to turn it off.
  • Make a note in your schedule to clean the gutters in your house. This will help you to prevent excess water on your property and future damages.
  • Check your water heater, make sure there is not water around the area where it is at. Also, it is important to keep the maintenance for this type of appliances. Water heater malfunctions are one the most common causes of water damages in homes.
  • Make it a habit to be present when you are using any of the appliances that need water. For example, the washer machine. You will not only prevent mold from growing in your clothes from leaving it there until you are back, but you also will be available to act fast (or call someone) if something goes wrong and an excessive amount of water is now running in your home.
  • It is a good idea to inspect for small leaks in those places in your property were water runs continuously, like the sinks, bathtubs, etc. An unnoticeable leak could led to mold growing and making a lot of damage to your property.
  • Cold weather will be here soon. We recommend that you check the exposed pipes in your home and use enough insulation to prevent pipes from burst during the cold months.

These recommendations are easy to follow and they will help you to prevent a water damage in your property. The most important thing is to keep your home in optimal conditions, check water appliances, pipes, water hoses regularly, and make yourself familiar with this type of emergencies to know how to act in case that you have to deal with that. If a water damage ever happens in your home do not hesitate to give us a call we will be there right away to help you to take care of it. We are here to serve you 24/7 SERVPRO of Dover/Stillwater and our number is 973-810-2825.

Four Convenient Tips To Help You To Prevent A Water Loss

11/8/2017 (Permalink)

Water Damage Four Convenient Tips To Help You To Prevent  A  Water Loss Learn four convenient tips to prevent a water loss.

Sometimes it is impossible to prevent a water damage in your home and when that happens we are here to help you. We have the experience, the equipment, and the highly-trained professionals to help you to recover from your water loss.  We know that you cannot prevent all water damages from occurring, but from our experience we can offer you the four following convenient tips to help you prevent some possible water losses.

1-Check your trees: We all love a house surrounded by nice greens. Perfect trees and plants around it, but you should always be careful with the type of trees that you plant in your property. It is always a good idea to plant trees at less 10ft away from your home and if you do a further research and find out that your tree has invasive roots you will need to plant those at least 25ft away if you want to preserve your water and sewer lines. We want to encourage to plant trees and to help the environment, we just recommend that you plant them where they won't contribute to a water damage to your property.

2- Regular maintenance to your appliances: It is a good idea to check your appliances regularly and make sure that they are working properly. Many times water losses are cause by leaks from your most used appliances like the washer machine.

3- Check you bill: Your water bill could be a good indicator that something is not working as it supposed too or that there is a leak somewhere in your home. Make sure to check your water bill and keep an eye on any changes that do not make sense.

4- Take Action: If you find a water leak in your home, make sure that you get it fix. The sooner that you take care of it the better. Water damage can become worst every minute and by taking care of a leak you are avoiding to fix other problems like mold in your property.

We hope that these tips are helpful to you and your family, and that they help you to prevent water damages at your home. Again water damages are hard to predict, but if you ever need us we are here to help you. Do not hesitate to give us a call, we are SERVPRO of Dover Stillwater 973-810-2825.

Learning More About Attic Fires

11/7/2017 (Permalink)

Fire Damage Learning More About Attic Fires This is what a fire in the attic looks like.

Attic fires are a growing problem that we see happening in our community. Every year we receive a decent amount of calls from customers who unfortunately suffered a loss due to a fire in their attic. Today we want to talk about some of the main causes and what can homeowners do to prevent this from happening to them. First the main causes are:

  • Heating systems; most houses have a traditional HVAC heating, ventilation, and cooling system. The accumulation of dust and other particles in the duct work could increase the chances to start a fire. It is important to remember that the furnace should be inspected at least every year to ensure that is working correctly.
  • Electrical issues; this is one of the most common causes of fires in an attic, any malfunction of the electrical systems can create a fire. We recommend that you hire an electrician to inspect the wiring in the attic. Also, always be careful when using any electrical appliances in the attic, make sure to unplug any devices before you leave the attic.
  • Natural causes; lighting, rain water that gets in contact with electrical wires, and even fallen trees are classified as possible natural causes. For these type of cause the best recommendation is to ensure that you use fire-retardant materials and inspect the condition of your room yearly.

Some of the things that you can do to prevent an attic fire is to take some of the following precautions:

  • Inspect your attic; make a habit to inspect this part of your house. This is not a common place of reunion in your house and it can pass sometime before you even go there, but we encourage you to inspect it because checking the electrical wires and making sure everything is safe could save you from an attic fire loss.
  • Smoke Detectors; It is always a good idea to install a smoke detector in this part of your house. That way if something happen you will know with enough time and you will be able to get out of the house and call for help instead of knowing after the fire is coming down the house and triggering the other alarms.
  • Make sure it is clean; it is important to maintain the area clean of any type of clutter that could increase the risk of starting a fire.

We hope that no one in our community experience a fire loss in the attic, but sometimes things happen and we are here to help. If you ever need us please give us a call and we will be happy to help you to clean and restore your home. SERVPRO of Dover/Stillwater. 

Fire Prevention Ahead of Halloween

11/6/2017 (Permalink)

Fire Damage Fire Prevention Ahead of Halloween Halloween Fire Prevention

Is that time of the year when leaves are turning colors, you wake up to a chilly morning breeze, and all the pumpkin spice flavors are in the stores. Also, it is the time of the year when kids and adults enjoy a fun and traditional Halloween costume celebration. In order to enjoy this month and its celebration, it is important to learn some preventing Fire Safety tips to avoid a scene that may look from a horror movie. There are some safety tips that people should follow to have a safe Halloween for them and their families.

About candles. We know a real candle will look better, but it will also look scarier and it will be more dangerous if one of them is the cause of a fire. Decorations are a must for Halloween we know, but you could replace the use of regular candles with battery-operated ones or glow sticks to bring alive your decorations. If for some reason you still want to use regular candles, please be extremely cautious with them. Always place them away from anything that can potentially burn, like other decorations, and make sure that kids and pets are watched at all times.

Trick-or-treating. It is a fun activity, but it is important to do it in a safe way to be able to have a happy memory about it. Some Safety tips to do so:

  • The costume: Make sure it is the right size and if possible choose materials that are flame resistant. If wearing masks make sure the eyes holes allow plenty of visibility.
  • Flashlights: Kids should have either flashlights or glow sticks in their costumes to help drivers to see them and avoid accidents.
  • Stop, Drop, and Roll: Kids should know these three easy steps before going trick-or-treating. They should know what to do in case their costume or clothes catches on fire. First, they should stop. Second, drop to the ground. Third, after covering their face with the palm of their hands they should roll over until the flames are out.

At home. Make sure to check all smoke alarms, keep all decorations away from candles, light bulbs, and heaters, and keep all exits clear. In case of a fire emergency you and your family should be able to be out of the house and not trap in a decorative spider web.

We hope that you and your family follow these safety recommendations to have a safe and fun Halloween. Unfortunate things happen, in the event of a fire loss call us we will make sure to restore your home and make it go from a horrific fire movie scene to a nice home where nothing even happened.

Mold Problem In Your Attic? Here Are Some Of The Main Causes.

10/25/2017 (Permalink)

Mold Remediation Mold Problem In Your Attic? Here Are Some Of The Main Causes. Mold in your attic could be hiding without anyone noticing it.

If you suspect that you have a mold problem in your attic, you should know that it is important to fix it sooner than later, and that it is also necessary to find the source of the problem to avoid the mold to come back. Some causes of mold are easy to identify while others are less obvious, the important thing is to remember that all mold problems are due to moisture in the room or in the environment. Therefore, the first thing to do if you have a mold problem in your attic, is to identify if there is a water problem in it and fix it, if not you will need to find what the source of moisture is and get it under control. To give you a better idea of what to look for or what to ask your professional to look for, we will discuss the three main causes of mold in attics.

1-Ventilation: Poor ventilation in your attic will set the perfect environment for mold to grow. Have you ever thought about where the moisture produced by your daily activities (showering, cooking, etc.) goes to? The answer is the attic, the air travels to the attic and if there is not proper ventilation there, the moisture gets trapped and mold problems will arise. Another recommendation to have proper ventilation is to not to cover your vents with insulation.

2- Exhaust Fans & Vents: Your house probably has multiple exhaust fans and vents with the purpose of pumping moisture out of each room where they are located at (bathroom and kitchen exhaust fan, dryer exhaust vents, etc.). This is a great help to keep your home environment healthy, but it is really important that you make sure that the moisture ends outside of your home and not in your attic. This could lead to mold growth in an area where it could hide for a while before you or a member of your family will notice it.

3- Leaking Roofs: There are a few things to look at when you are checking for leaking roofs in your property that could lead to mold. You should check: Roof Valleys (vulnerable to roof leaks), discoloration of insulation and wood, check for condensation if you have installed a vapor barrier, and check for any places that could hold water after a storm.

Since attics are not a popular place in your home a mold problem could be hiding without no one noticing. Therefore, it is important to check once in a while and to know what to look for to avoid any mold problems. If you have an issue with mold in your attic let us help you, we are professionals and we will make sure to control the situation and find the source to avoid that the mold come back. We are SERVPRO of Dover/Stillwater, our number is 973-810-2825.

Preventive Measures at Home to Avoid Mold

10/23/2017 (Permalink)

Mold Remediation Preventive Measures at Home to Avoid Mold Prevention is key to avoid mold issues.

Mold does not need much in order to grow, basically it needs a moist environment. If you are a homeowner you know there could be many places in your home where this dangerous fungi could grow and spread. Knowing some places where it can hide it is the first step to prevent it. Here we are going to talk about some main sources of water damage that could increase the chances of your home being invaded by mold and we will mention some preventive measures that could make a big difference and save you some time and money.

One of the main places for water damages in your home is the water heater. It is very important to know how much water is stored in it and it is recommended to completely drain the water heater every six months. To do this you need to: Turn off the electricity supply (or gas), attach a hose to the drain valve and make sure to attach the other one to a bucket, let the water drain until you consider that it is clear, close the drain valve and open the water valve to allow cold water to refill the tank, and now turn on your electricity or gas supply. These simple steps may help you to prevent a water damage and therefore the possibility of mold growing in your home.

Another place to inspect before mold gets there are the areas in your home where there is tile grout and water is present. For example, in the shower. It is essential that grout in these areas is applied correctly and to check it regularly. If you notice that is not right we suggest that you replace it if possible. Make sure that the area is clean and to use your bath fans during and after your shower to flush out the moisture and in this way prevent mold from growing.

Other places that you should check regularly is the washer machine. The washing machine hoses should be turned off after you use the machine to prevent any water leakages. Also, it is a good idea to leave the door of your washing machine open to let it dry and avoid damp conditions. Once a month you should run a preventive machine wash cycle with a mix of hot water/bleach and without clothes. Finally, remove any wet clothes from the machine as soon as they finish.

These are only a few recommendations and steps that you can follow in order to prevent mold in your home. If you ever have an issue with mold call the experts and let us handle it. We are SERVPRO of Dover/Stillwater 973-810-2825.